PRIVACY STATEMENT
KnifeCo .com is the sole owner
of the information collected on this site.
We will not sell, share, or rent this information to others in ways
different from what is disclosed in this statement. KnifeCo.com collects information from our
users at several different points on our website.
Registration
In
order to use this website, a user must first complete the registration
form. During registration a user is
required to give their contact information (such as name and email
address). This information is used
to contact the user about the services on our site for which they have expressed
interest.
Order
We request
information from the user on our order form. Here a user must provide contact
information (like name and shipping address) and financial information (like
credit card number, expiration date).
This information is used for billing purposes and to fill customer’s
orders. If we have trouble
processing an order, this contact information is used to get in touch with the
user.
Cookies
A
cookie is a piece of data stored on the user’s hard drive containing information
about the user. Usage of a cookie
is in no way linked to any personally identifiable information while on our
site. Once the user closes their
browser, the cookie simply terminates.
For instance, by setting a cookie on our site, the user would not have to
log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may
still use our site. The only
drawback to this is that the user will be limited in some areas of our
site. For example, the user will
not be able to participate in any of our Sweepstakes, Contests or monthly
Drawings that take place. Cookies can also enable us to track and target the
interests of our users to enhance the experience on our site.
We use
IP addresses to analyze trends, administer the site, track user’s movement, and
gather broad demographic information for aggregate use. IP addresses are not linked to
personally identifiable information.
Sharing
We
will share aggregated demographic information with our partners and advertisers.
This is not linked to any personal information that can identify any individual
person.
We use an outside
shipping company to ship orders, and a credit card processing company to bill
users for goods and services. These companies do not retain, share, store or use
personally identifiable information for any secondary purposes.
Links
This
web site contains links to other sites. Please be aware that we KnifeCo.com are not
responsible for the privacy practices of such other sites. We encourage our users to be aware when
they leave our site and to read the privacy statements of each and every web
site that collects personally identifiable information. This privacy statement applies solely to
information collected by this Web site.
Newsletter
If
a user wishes to subscribe to our newsletter, we ask for an email address.
Surveys
& Contests
From time-to-time our site requests information from users
via surveys or contests.
Participation in these surveys or contests is completely voluntary and
the user therefore has a choice whether or not to disclose this
information. Information requested
may include contact information (such as name and shipping address), and
demographic information (such as zip code, age level). Contact information will be used to
notify the winners and award prizes.
Survey information will be used for purposes of monitoring or improving
the use and satisfaction of this site.
Tell-A-Friend
If
a user elects to use our referral service for informing a friend about our site,
we ask them for the friend’s name and email address. Yukon Bay will
automatically send the friend a one-time email inviting them to visit the
site. KnifeCo.com stores this
information for the sole purpose of sending this one-time email. The friend may contact KnifeCo.com
at http://www.knifeco.com/info.asp to
request the removal of this information from their database.
Security
This
website takes every precaution to protect our users’ information. When users submit sensitive information
via the website, your information is protected both online and
off-line.
When
our registration/order form asks users to enter sensitive information (such as
credit card number and/or social security number), that information is encrypted
and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our
order form, the lock icon on the bottom of Web browsers such as Netscape
Navigator and Microsoft Internet Explorer becomes locked, as opposed to
un-locked, or open, when you are just ‘surfing’. To learn more about SSL, follow this
link http://www.verisign.com/site/ssl.html.
While
we use SSL encryption to protect sensitive information online, we also do
everything in our power to protect user-information off-line. All of our users’ information, not just
the sensitive information mentioned above, is restricted in our offices. Only employees who need the information
to perform a specific job (for example, our billing clerk or a customer service
representative) are granted access to personally identifiable information. Our employees must use
password-protected screen-savers when they leave their desk. When they return, they must re-enter
their password to re-gain access to your information. Furthermore, ALL employees are kept
up-to-date on our security and privacy practices. Every quarter, as well as any time new
policies are added, our employees are notified and/or reminded about the
importance we place on privacy, and what they can do to ensure our customers’
information is protected. Finally,
the servers that we store personally identifiable information on are kept in a
secure environment, behind a locked door.
If
you have any questions about the security at our website, you can send an email
to security@knifeco.com.
Special
Offers
We send all new members a
welcoming email to verify password and username. Established members will
occasionally receive information on products, services, special deals, and a
newsletter. Out of respect for the privacy of our users we present the option to
not receive these types of communications. Please see our choice and opt-out
below.
Site and Service
Updates
We also send the user site
and service announcement updates. Members are not able to un-subscribe from
service announcements, which contain important information about the service. We
communicate with the user to provide requested services and in regards to issues
relating to their account via email or phone.
Correction/Updating Personal
Information:
If a user’s personally
identifiable information changes (such as your zip code), or if a user no longer
desires our service, we will endeavor to provide a way to correct, update or
remove that user’s personal data provided to us. This can usually be done at the member
information page at http://www.knifeco.com/account/default.asp or by emailing our Customer Service
Department at .
[Some sites may also provide telephone or postal mail options for
updating or correcting personal information].
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having their
information used for purposes not directly related to our site at the point
where we ask for the information.
For example, our order form has an ‘opt-out’ mechanism so users who buy a
product from us, but don’t want any marketing material, can keep their email
address off of our lists.
Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at specials@knifeco.com or call Customer Service at 800-229-5643.
Notification of
Changes
If we decide to change our privacy policy, we will post those
changes on our Homepage so our users are always aware of what information we
collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use
personally identifiable information in a manner different from that stated at
the time it was collected, we will notify users by way of an email. Users will have a choice as to whether
or not we use their information in this different manner. We will use
information in accordance with the privacy policy under which the information
was collected.